Hands-on work across operations, growth, design and automation.
Shopify, Cash-on-Delivery, dropshipping, supplier sourcing, inventory, fulfilment, customer service and returns.
Facebook and Instagram Ads, media buying, audience testing, SEO, conversion optimisation and email marketing.
WordPress, Elementor, UI/UX, responsive websites, landing pages, HTML/CSS and AI-assisted development with VS Code.
Sales and call-centre workflows, automated emails, Google Sheets formulas and dashboards, and custom scripts.
Canva, content creation, brand assets, business model design, process improvement and reporting.
Google Sheets, Microsoft Word and PDF workflows; macOS and Windows. Arabic: native. English: very good, working language. French: basic.
Businesses and systems I have built and operated myself.
Nine years of independent work in e-commerce, web development, marketing and automation.
Build automation for sales, lead distribution, email, marketing and reporting. Develop websites and internal tools with AI-assisted development. Create automated Google Sheets workflows and dashboards.
Design and develop WordPress and Elementor websites with a focus on UI/UX and on-page SEO. Create conversion-focused landing pages and digital assets using Canva and AI design tools.
Managed product sourcing, marketing, order processing and delivery coordination. Ran Meta ads and improved call-centre, order confirmation and returns workflows.
Launched and managed nine stores across markets and product categories. Handled product research, suppliers, pricing, store operations and Meta advertising.
Managed listings, prices, orders and customer transactions on eBay and Etsy. Coordinated sourcing and fulfilment between suppliers and international customers.
English CV
CV français
